Privacy and Cookie Policies
Last updated: [Wednesday, 23rd of April 2025]
At Timvet, we are committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal data when you interact with our website or services.
Timvet is a mobile veterinary practice based in Addlestone, UK. For any questions regarding this policy, please contact us at:
📧 [email protected]
We collect and store the following personal data when you submit a form on our website:
Name
Phone number
Email address
Information about your pet
Any message you provide
In addition, we use basic cookies for analytics and site performance.
We collect your personal data to:
Respond to your enquiries and provide veterinary services
Monitor and improve website functionality through basic analytics
We process your personal data based on:
Your consent when submitting a form
Our legitimate interest in responding to enquiries and maintaining website performance
All form submissions are stored securely in a password-protected database
Data submitted via forms is retained for up to 180 days
We use the Forminator WordPress plugin to manage our forms
We use essential cookies for the operation and performance of our website and basic analytics. These do not collect personally identifiable information. By using our site, you consent to the use of these cookies.
We do not share your data with any third parties.
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
We do not knowingly collect personal data from anyone under the age of 13.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Last updated: [Wednesday, 23rd of April 2025]
This Cookie Policy explains how Timvet uses cookies and similar technologies when you visit our website.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve functionality.
We use only essential and performance cookies on our website. These cookies help us:
Ensure the website functions correctly
Improve website speed and reliability
Understand how visitors use the website (via basic analytics)
We do not use cookies to collect personal information or for advertising purposes.
Essential Cookies – Required for the operation of our website (e.g. navigation, form submissions)
Performance Cookies – Help us measure and improve how our website performs (e.g. anonymous visitor analytics)
Most web browsers allow you to control cookies through settings. You can choose to block or delete cookies at any time via your browser.
Please note that blocking essential cookies may affect the functionality of our website.
We do not use third-party advertising or social media cookies.
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
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Providing calm, professional home vet visits.
